Support

Frequently asked questions

Everything you need to know about MotionLab. Browse by category below, or reach out if you can't find your answer.

General

What is MotionLab?

MotionLab is a guided mobility and stretching platform that personalizes sessions to your body. Based on your mobility assessment, it identifies your weakest areas and builds targeted routines to help improve your range of motion, reduce stiffness, and support better movement over time.

Is MotionLab free?

Yes — create an account for free and access all core features including mobility assessments, daily sessions, and progress tracking. No credit card required to get started.

What devices does MotionLab work on?

MotionLab runs in any modern web browser on desktop, tablet, or phone. The interface is fully mobile-responsive, so you can follow along on your phone while working out on the floor.

Do I need any equipment?

No equipment is required for most exercises — the majority of the library is bodyweight-only. Some exercises optionally use a resistance band, foam roller, or a wall for support, but these are always clearly labeled and have bodyweight alternatives.

Getting Started

How do I get started?

Create a free account, complete your mobility assessment (about 2 minutes), then generate your first personalized routine. The app guides you through each step — the whole onboarding flow takes under 5 minutes.

What is the mobility assessment?

The mobility assessment is a short 2-minute self-test that scores six key areas: hips, hamstrings, ankles, shoulders, thoracic spine, and hip flexors. Each area is scored on a simple scale. The results tell MotionLab which areas to prioritize in your daily sessions.

How long does setup take?

Under 5 minutes from sign-up to your first generated session — including completing the full mobility assessment.

Sessions

How long are sessions?

Sessions come in three lengths: 7 minutes (quick maintenance), 15 minutes (standard daily session), and 25 minutes (deep work). You choose the length each time based on how much time you have.

What are the different session types?

There are five session types: Daily Maintenance (general mobility work with focus options like Desk Relief, Wake Up, Lower Body, and more), Pre-Workout (activation and priming to prepare your body for exercise), Post-Workout (cool-down and recovery to reduce soreness), Zones (target a specific body area directly), and AI Session (describe what you need in plain language and Gemini builds a custom session for you).

Can I pause or skip exercises during a session?

Yes. Full session controls are available at all times — you can pause the timer, skip to the next exercise, or go back to repeat one. If an exercise causes pain, always stop and skip it.

What happens to my progress after a session?

Completed sessions are automatically saved to your profile. Each session contributes to your current streak, total minutes logged, and weekly activity summary. Over time, your mobility scores update as you re-take assessments.

Protocols

What is a custom protocol?

A protocol is your own curated sequence of exercises that you can save and run as a session anytime. Think of it as a custom playlist — you build it once from the exercise library, then launch it whenever you want.

How do I add exercises to a protocol?

Browse the exercise library, open any exercise, and tap or click "Add to Protocol". You can add it to an existing protocol or create a new one on the spot.

Can I set custom durations per exercise?

Yes. Each exercise in a protocol can be set to 1, 2, or 3 minutes depending on how much time you want to spend on it.

Account & Data

Can I use MotionLab on multiple devices?

Yes. Your account data — including progress, protocols, and assessment history — syncs automatically across all devices via Firebase. Sign in on any browser and everything is there.

How do I delete my account?

To request account deletion, email us at support@motion-lab.io with the subject "Account Deletion". We'll process the request and confirm within 5 business days.

Is my data safe?

Yes. All data is encrypted in transit and stored securely via Firebase and Google Cloud infrastructure. We do not sell your data to third parties. See our Privacy Policy for full details.

Still have questions?

Our support team typically responds within 24–48 hours on business days.

Contact us